PMAR Professional Standards Training

Description

Portland Metropolitan Association of REALTORS®.
Professional Standards Training

For Grievance & Professional Standards Committee Members

Doors Open: 12:30 PM
Join us early for some great refreshments and a chance to catch up with fellow committee members before the training begins.

Training: 1:00–4:00 PM

What You'll Learn

This hands-on training is designed for members of the Grievance Committee and Professional Standards Committee and focuses on the knowledge and skills needed to carry out your responsibilities with confidence, consistency, and fairness.

Participants will explore:

• The Grievance and Professional Standards panel processes
• Proper evaluation of ethics complaints and sound decision-making standards
• Applying the Code of Ethics and Standards of Practice in complaint review and enforcement
• Addressing unique circumstances and determining appropriate resolutions
• Protecting due process throughout evaluations and hearings
• Developing critical thinking skills while maintaining objectivity and impartiality

Using realistic case scenarios and guided discussion, attendees will apply Professional Standards principles to real-world situations. This highly interactive session encourages active participation, thoughtful discussion, and practical problem-solving that you can immediately put to use in your committee service.

Come prepared to participate, ask questions, and sharpen the skills that help ensure a fair, consistent, and professional standards process.

Meet Your Instructor: Rick Harris

ABR, CRS, SRS, AHWD, RENE, PSA, SFR, e-PRO

Rick Harris is Principal Broker and Team Leader of the Rick Harris Real Estate Group at John L. Scott in Ashland, Oregon. With more than 35 years of experience in residential, commercial, and multi-family real estate, he consistently ranks among the top 1% of producers in his franchise.

A nationally recognized instructor with Dynamic Directions, Rick teaches REALTOR® designations, certifications, GRI, continuing education, leadership development, and strategic planning for associations, MLSs, and brokerages across the country.

Rick has also served extensively in REALTOR® leadership at the local, state, and national levels, including service on the National Association of REALTORS® Executive Committee and numerous Professional Standards, MLS, and governance initiatives. His practical experience and engaging teaching style make him a sought-after presenter who brings real-world insight to every class.